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Understanding the building permit process before taking on construction or renovation can help your project run smoother and smarter. It’s important to feel confident moving forward with a project and knowing the process for getting a building permit can help put your mind at ease. If you know little about the process for getting a building permit, it’s okay. The following information and steps are a great beginner’s guide to this process.
WHAT IS A BUILDING PERMIT?
A building permit is an official document approved by the government and your local building department giving you permission to move forward with construction or renovations. Going through the building permit process is a safe, smart way to make sure you are complying with all necessary protocols. Issues such as meeting building code standards could arise during a project and a building permit approval moves you forward without facing those concerns mid-project.
If you decide against working with a contractor, contacting a Permit Technician at the Building Department can be a great starting point. The project would be discussed and they would give you details regarding what specific permits you may need to acquire, if any. Some of these specialized permits include a mechanical/HVAC permit, electrical permit, or a plumbing permit. If you decide to work with a contractor, a Permit Tech can also verify if your contractor has the proper licenses required for the project.
Baldwin County's building permit jurisdiction includes most of the unincorporated areas of Baldwin County as well as properties located inside the town limits of Elberta, Magnolia Springs, and Perdido Beach.
Access the Baldwin County Parcel Viewer at https://isv.kcsgis.com/al.baldwin_revenue/. Click "Go To Map". Click the plus sign (+) beside "Baldwin County Data", then check the boxes beside the "City Limits" layer and the "Building Permit Jurisdictions" layer (see the red arrows and yellow highlighted areas below):

Then, search for or zoom in to the project location. If the property/parcel is inside Elberta, Magnolia Springs, or Perdido Beach city limits, it will be permitted by the County Building Department. If the property/parcel is within the Baldwin County boundary and is not labeled and colored in any other city limits or building permit jurisdiction layer, it will also be permitted by the County Building Department.
Currently, Silverhill and Summerdale permit within their police jurisdiction area which extends outside of their city limits into the unincorporated area. For those areas and for properties located inside any city limits other than Elberta, Magnolia Springs, and Perdido Beach, the property owner or contractor should contact the specific city's Building Department office for permitting requirements and information. Access a list of municipalities inside Baldwin County and links to their websites at the following web address: https://www.baldwincountyal.gov/government/municipalities.
Per the adopted International Building Code (IBC) and International Residential Code (IRC), any owner or owner's authorized agent who intends to construct, enlarge, alter, repair, move, demolish, or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert, or replace any electrical, mechanical, or plumbing system, the installation of which is regulated by the code, or to cause any such work to be performed, shall first make application to the Building Official and obtain the required permits.
Notes:
Permits can be issued to the property owner or the property owner’s authorized agent/contractor. Any agent/contractor submitting a permit application must certify that (1) the property owner has authorized the proposed work and (2) the property owner has authorized them to submit the permit application on their behalf.
If the property owner is hiring and compensating a contractor to do the work, it is best for the contractor to submit the permit application so they can provide copies of their licenses, a detailed scope of work, and the required documents. However, it is the property owner's responsibility to make sure permits are obtained. Always ask to see the permits before the work begins.
You may click here to view the Terms of Service for Permit Applications and the Issuance of Permits.
Click below to view How-To Videos:
How to Register as a Property Owner
How to Register as a Contractor
Click here to review Permit Application checklists. Once you have gathered any required documents, you may complete and submit permit applications online through the CitizenServe Portal.
In the portal, you can upload construction plans and required documents, check application review status, pay fees, schedule inspections, and much more. The portal is compatible with most tech devices - phones, tablets, laptops, and desktop computers.
You can log in anytime and anywhere - from your office, home, or even from the jobsite. The portal is most compatible with the Google Chrome internet browser. If you have issues using the portal on the Safari web browser, please switch over to the Google Chrome web browser.
If you need assistance with the portal, here are step by step instructional videos:
How to Register as a Property Owner
How to Register as a Contractor
How to Apply For a Permit
You may also call or visit one of the Building Department offices.
Staff members are available to walk you through the process. Each of the office locations have kiosks available with a computer and scanner you may use.
For most types of permit applications, you may also apply in person at one of our office locations. Keep in mind you will need to bring the required documents with you. All documents will either need to be in a digital format (ex. on a USB drive) or be a hard copy size of 11" x 17" or smaller that can be scanned by Building Department staff.
During the application review process, Building Department Permit Technicians will verify that the contractor listed on the application is a registered user in the CitizenServe Portal, has provided copies of their license(s), and holds the proper license(s) for the scope of work and job valuation provided.
Click an option below for Portal Registration:
Click below for a How-To Video:
Property owners should make sure to hire properly licensed contractors and to always ask to see the contractor's licenses! Here are requirements to check for:
ALL CONTRACTORS:
TRADE CONTRACTORS (ELECTRICAL, MECHANICAL/HVAC, PLUMBING, and FIRE PROTECTION SPRINKLERS):
MANUFACTURED/MOBILE HOME INSTALLATION CONTRACTORS:
MANUFACTURED/MODULAR HOME OR BUILDING INSTALLATION CONTRACTORS:
FOR RESIDENTIAL CONSTRUCTION and ROOFING:
FOR NON-RESIDENTIAL/COMMERCIAL/MULTI-FAMILY CONSTRUCTION:
Property owners should make sure to hire design professionals (such as architects, engineers, and surveyors) that are licensed in the State of Alabama.
FIND A LICENSED ARCHITECT:
FIND A PROFESSIONAL ENGINEER OR LAND SURVEYOR:
Note: Permits are required even if a property owner acts as their own contractor, performs the construction/work, and does not hire or compensate a contractor.
Click below for a How-To Video:
How To Register in the Portal as a Property Owner
How to Submit Permit Applications in the Portal
FOR TRADE PERMITS
Property owners can perform their own mechanical, electrical, and plumbing work. However, you should obtain separate permits for each of those trades prior to starting the work.
Although the Baldwin County Building Department does not currently require or issue permits for gas fitting, you must follow the guidelines of the State of Alabama Plumbers & Gas Fitters Examining Board. Property owners should not perform their own gas fitting work. Gas fitting work should be performed only by contractors who hold an active Master Gas Fitter license from the Alabama Plumbers & Gas Fitters Examining Board at http://www.pgfb.alabama.gov/.
FOR RESIDENTIAL CONSTRUCTION
The State of Alabama Home Builders Licensure Law ( https://hblb.alabama.gov/law/) requires residential construction to be performed by a licensed residential home builder. The property owner can request an exemption to that law. This exemption allows the owner of the property to act as his/her own builder even though he/she does not have a license.
You may build or improve your own residence, but it must be for your use and occupancy. It may not be built or improved for the purposes of selling. If you place the residence for sale within one year after the construction is complete, the law will presume that you built it for sale, which is a violation of this exemption.
You may not hire or compensate anyone to supervise the building or improvement of the residence. It is your responsibility to make sure that subcontractors employed by you have the proper licenses required by state law and a State of Alabama business license issued through any county in the state. Your construction must comply with all applicable laws, ordinances, building codes, and zoning regulations.
By claiming exempt status, the property owner waives his/her rights for protection under the provisions of the Home Builders Licensure law. In the event of litigation involving activities resulting from the granting of a permit, the property owner may not make demand of any money from the Homeowner's Recovery Fund, established by the Home Builders Licensure law.
Click to access the Sworn Statement of the Property Owner Claiming Exemption from the Requirements of the State of Alabama Home Builders Licensure Law form. To qualify for this exemption, the property owner must review, complete, and return this form to the Building Department before the permit is issued.
FOR NON-RESIDENTIAL / COMMERCIAL CONSTRUCTION
Property owners are exempt from the licensing requirements of the State of Alabama General Licensure Law ( https://genconbd.alabama.gov/Law.aspx) pursuant to Section 34-8-1 when acting as their own contractor and providing all materials and supervision for the construction. Any of the work contracted out must comply with the definition in this chapter for general contractor. Section 34-8-7 (a)(3). The property owner should be fully aware of the State Laws and remain in compliance with the requirements for exemption to permit as an owner. Section 34-8-9 (amended 2006).
The property owner should understand that by claiming exempt status, they waive their rights for protection under the provisions of the General Contractors Licensure law and that in the event of litigation involving activities resulting from the granting of this permit.
The property owner should also understand that permits for subcontractor work in electrical, plumbing, gas, heating, air conditioning, and refrigeration must hold valid licenses from the appropriate state board of contractors.
Any permit obtained by an owner acting as his/her own contractor may be subject to a review and approval by the Alabama General Contractors Licensure Board.
Click to access the Sworn Statement of the Property Owner Claiming Exemption from the Requirements of the State of Alabama Licensing Board for General Contractors Licensure Law form. To qualify for this exemption, the property owner must review, complete, and return this form to the Building Department before the permit is issued.
Click to view the current permit fee schedules.
Payment is not collected at the time a permit application is submitted. Some Planning and Zoning applications require fees to be paid after the intake review and before technical review begins. Most Building Department permit fees are due after the plan review is completed and the application has been approved. You will know it is time to pay when you receive an email notification indicating the permit status has changed to “Approved/Payment Required.”
Credit card and debit card payments may be made online through the CitizenServe Portal. Log in to the portal, click My Account, then select View My Requests. From the drop-down list, choose View My Bldg Dept. Locate and click the applicable permit number under the appropriate tab (Under Review, Approved, Issued, or All), then select Make a Payment.
Check or cash payments may be made in person at one of the Building Department Permitting Offices.
NOTE: A permit will not be valid and no work may begin until payment is made and the application status changes to “Issued.”
Complete permit applications that include all required information and documentation are reviewed in the order they are received and are typically processed within 7 to 10 business days. Processing times may vary depending on workload and application complexity.
Login to the CitizenServe Portal, click MY ACCOUNT, then click VIEW MY REQUESTS. Choose VIEW MY BLDG DEPT from the drop down list. Locate and click on the applicable PERMIT# in the correct tab (Under Review, Approved, Issued, All). Then, view the current status near the top of the page. For review details and comments, click the REVIEWS tab.
You’ll also receive email updates throughout the process. Automated emails will notify you of any status changes, and staff will email you directly if additional information or documents are needed. When your permit is approved and payment is required, the status will update to "Approved/Payment Required" and you’ll receive a notification email.
Please check your email regularly and ensure our messages aren’t going to your spam or junk folder.
To submit or upload documents for review:
Documents uploaded through the portal are automatically assigned to the staff member responsible for the permit file.
You may also visit one of the Permitting Offices to provide hard copies of documents requested.
To contact a Permit Specialist:
Messages sent through the portal are automatically assigned to the staff member who is responsible for the permit file.
You may also call 251-972-6837 to reach the Building Department and request to speak with a Permit Specialist.
Follow the instructions below to view an application in the CitizenServe Portal and verify whether a permit has been issued and is active:
Next, review the Status, Issue Date, and Expiration Date fields. An
application is not considered a valid permit until all required fees are paid and an issue date has
been posted. A subsequent status change, such as “Cancelled” or
“Expired,” or the passing of the expiration date may invalidate the
permit, even if an issue date appears.
Below is a sample view of a permit in the portal.
Note: Additional tabs are available to view Reviews, Documents, and Inspections.

For smaller projects,
such as trade permits (mechanical, electrical, and plumbing), accessory
structures, additions, alterations or repairs, or swimming pools, the
permit may be printed and placed inside a window facing the street or
driveway.
This permit document (as shown in the sample below) is
typically emailed to the applicant after the permit is issued and is
also available through the CitizenServe Portal. Instructions for accessing documents in the portal are
provided in the next section below.

For larger projects, or for projects where a building does not currently exist, a permit card (as shown in the sample below) may be picked up at any Permitting Office.

To access plans approved for construction and to view other documents in the portal:
Additional documents related to the permit will also be available in the Documents tab.
Note: Review the Building Codes section of the website to access all adopted building codes, amendments, and modifications.
In accordance with the adopted International Building Code (IBC), a permit becomes invalid if work does not begin on the authorized site within 180 days of issuance or if work is suspended or abandoned for 180 days after it has started. Similarly, the adopted International Residential Code (IRC) states that a permit is considered invalid if work has not started on the authorized site within 180 days of issuance, or if more than 180 days pass between inspections. Each time an inspection is performed, the permit expiration date resets and a new 180-day period begins.
Below are options available to keep the permit active or to close the file:
You may also visit one of the Permitting Offices or call 251-972-6837 during regular business hours to speak with a Permit Specialist to schedule an inspection. Inspection requests are not accepted via voicemail or email.
You may also visit one of the Permitting Offices to submit a Permit Extension Request application in person.
In
the application, you will be asked to explain why the work was not completed within the
required time frame. If the Building Official determines the reason is
justifiable, a one-time extension of 180 days may be granted after an extension fee is paid. The extension fee must be paid before the
permit's expiration date or the
permit will still expire.
You may also visit one of the Permitting Offices to submit a written notice in person.
Once a permit expires without the required inspection approvals, the property is considered non-compliant and in violation of the building construction laws and building codes adopted by the Baldwin County Commission. Any further work conducted on the project may result in Stop Work Orders, penalty fees of $150.00 per day, and disconnection of power.
Below are options available to bring an expired project into compliance or to close the file:
You may also visit one of the Permitting Offices to submit a Permit Reactivation Request application in person.
In the application, you will be asked to explain why the work was not
completed within the
required time frame. If the Building Official determines the reason is
justifiable, a one-time reactivation and extension of 180 days may be granted after a
reactivation fee is paid. Additional Planning and Zoning Department approvals and fees
may also be required.*
You may also visit one of the Permitting Offices to submit a written notice in person.
* When a Building Department permit expires, any related approvals issued by the Planning and Zoning Department also expire and must be re-approved or reactivated before the Building Department can approve a Permit Reactivation Request. Therefore, the Baldwin County Planning and Zoning Department may also review the reactivation request.
However, if the project is located within the municipal limits of the Town of Elberta, Town of Magnolia Springs, or Town of Perdido Beach and the project required a Land Use Certificate from one of those municipalities, a new Planning and Zoning approval from the town will be required before the Permit Reactivation Request can be approved. The permit holder must obtain written approval from the town and submit it with the permit reactivation request application.
A Certificate of Occupancy will be issued after all required permits and documentation are on file and both the Planning and Zoning Site Final inspection and the Building Department Final inspection have been approved. Please allow up to two business days after final inspection approval for issuance. The Certificate of Occupancy will be emailed to the permit holder and will also be available in the CitizenServe Portal.
For
projects regulated under the International Building Code, a Certificate
of Occupancy is issued after final inspection for new buildings, tenant
build-outs, core and shell projects, additions, and any project
involving a change in occupancy classification. A Certificate of
Occupancy may also be required for major alterations that affect
structural elements, life safety systems, or the use of the space.
For
projects regulated under the International Residential Code, a
Certificate of Occupancy is issued after final inspection for all new
one- and two-family dwellings and townhouses. A Certificate of Occupancy
is also required for any change in the use or occupancy of a
residential structure.
NOTE: Certificates of Occupancy are not issued for accessory structures, manufactured homes, modular buildings, or park model units.

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